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Fantastic Customer Service at Metro Kitchen
by andrei_b, July 8, 2002
Having reviewed several online culinary outlets, I found Metro Kitchen's layout to be far superior to any other site. You can find what you are looking for effortlessly and Metro Kitchen DOES NOT require its patrons to jump through the usual "information
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Great products, great service, fast and free shipping.
by cbix, December 7, 2002
Metro Kitchen and their offshoot sites are simply the best. You may find slightly lower prices elsewhere, but they end up being more expensive due to way too high shipping charges. Metro offers free shipping to the entire US and not just for a high
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Worry-free shopping experience
by hilandjewel, April 30, 2003
The best package, the best price, free shipping. Everything right the first time. Part of the offer was a mail-in coupon, which was clipped with the UPC code, sales receipt and had the pertinent information highlighted, a thoughtful
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Excellent, easy, pleasant
by sbendov, December 7, 2003
I have ordered from this company a few times now and have had great experiences. Their selection is great, the prices a really good value, and they've always been able to answer my questions. I'd definitely recommend them to anyone!
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Great customer service when you call!
by jdclampett, January 4, 2008
Website is easy to use. Customer service was outstanding. I received an email advising me that an item was out of stock (even though the website said they had it) and when I called the store, the guy put me on hold and walked out to the warehouse just to make sure. He confirmed it, but then offered to remove an item from a set just to ensure I received one as promised. I will absolutely use these folks again just because of their customer service. By the way, order was shipped next business day as promised and I received it within 2 days with just ground shipping.
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Fast, secure transaction, nice bonus gifts as well
by swaynewilson, November 26, 2003
A perfect shopping experience. I ordered a 9-piece All-Clad stainless cookware set. Item was in stock, shipped next day, arrived the day after that. Well-packed. No sales tax, free shipping, and 2 wonderful free gifts as well! I will be shopping with Metropolitan Kitchen again soon.
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Very good service. Will buy again.
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My first time with this vendor and was really impressed with their web site. Couldn't believe how quickly my items were received including free gift items. Will use this site in the future.
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I AM HAPPY WITH THE PRODUCT
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Excellent experience!
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Great service. Great skillet. I'm delighted and would definitely purchase items again from them should the occasion arise.
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I was so please with the product that I ordered a second one. Metro Kitchen was very professional and efficient.
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Fast,efficient, and great product
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Looking to place another order, I sent an e-mail to customer service asking for dimensions. No reply was received. This suggests to me that this merchant is only o.k. where no personal service at all is needed.
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HEPA filter arrived on time, and in excellent condition.
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prompt service, website easy to use & navigate.
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I Flipped My Lid! Find Emerilware, All-Clad, KitchenAid, Waring & Cuisinart At MetroKitchen!
by jro26, February 23, 2002
<b>Yes I Flipped My Lid!</b>
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This was the only site that I could find that offered <i>just lids</i>. I had lost a lid in one of the three moves Ive made in the past year and really needed to find a new one. Yes, I did spend around $25 for the lid
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good experience, quick delivery but I believe the store is located in Atlanta and I live in Atlanta also..that may have been the reson for the quick delivery
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I wish there had been better descriptions or pictures because the lids had different styled handles and rims around the lid itself, and I did not realize they would be different. No big, I suppose, but one is shaped so it fits on my mother's wall and the other is unwilling to hang up there with the rest of her collection. :-)
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